Please read this policy carefully before making any payment.
1. General Refund Policy
Payments are generally non-refundable once portal access and onboarding are activated. Refunds may apply for duplicate payment, verified technical failure, or portal access not provided within a reasonable time after successful payment.
2. Digital Nature of Services
WorkDen provides digital access to tasks, dashboards, onboarding materials, and platform features. Once access is granted upon payment, it cannot typically be revoked.
3. User Responsibility
Users should carefully review service details, eligibility requirements, and guidelines before payment. Completing a transaction confirms agreement to this policy.
4. Non-Refundable Situations
Change of mind, inactivity after access, lack of understanding of guidelines, dissatisfaction unrelated to technical failure, user-side technical issues, or personal reasons unrelated to service delivery are non-refundable.
5. Chargeback & Dispute Policy
Contact support first for resolution. False or fraudulent disputes may result in account suspension and further review.
6. Agreement Confirmation
By making payment, you acknowledge reading and agreeing to this Refund Policy.